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Knowledge base
Welcome to the Support Portal!
Portal FAQs
4
Getting Started with iRiS Portal
How do I find help guides?
How do I register for a support portal account?
I’ve forgotten my password, how do I reset it?
Support Ticket FAQs
3
How do I attach images or documents to a ticket?
What does the ticket status mean?
Why should I raise tickets on the portal instead of sending emails?
iRiS Guest Experience Platform
Setup
8
Order Status Messages for Outlets
Order Outlets
Service Outlets
Delivery Location Areas
Creating new Users
See all 8 articles
Content Management
28
Preview your content with Draft Mode
Creating Versions for iRiS Guest Apps
Media Library
Weather Section and Widget
Homepage Background Image
See all 28 articles
Guest Centres
4
Manage incoming Orders and Requests
Replying to Messages from Guests
Send a Message to all Guests
Notification Manager
iRiS Guest Apps
Introduction
1
Get to know the iRiS Guest Products
Displaying Content
6
Content in the Side Menu and Homepage
How Standard Content works in iRiS Guest
How Outlet Content works in iRiS Guest
How Static Content works in iRiS Guest
Using Images in iRiS Guest
See all 6 articles
App Styles
3
What are App Styles?
Colour configuration options
Font configuration options
Apple Business Manager
5
Set up an Apple Business Manager Account to distribute iRiS Apps
Get Redemption Codes from Apple Business Manager
How to Install iOS Apps with Redeem Codes
Apple Business Manager - Purchasing Disabled for this Apple Id
Creating a Developer account for the App Store
Troubleshooting Apps
2
How to Restore your iPad with iTunes
Enable Location Services for your Browser