IRIS Software Systems Ltd

Portal FAQs 4

• Getting Started with IRIS Portal
• How do I find help guides?
• How do I register for a support portal account?
• I’ve forgotten my password for the Support Portal, how do I reset it?

Support Ticket FAQs 3

• How do I attach images or documents to a ticket?
• What does the ticket status mean?
• Why should I raise tickets on the portal instead of sending emails?

FAQ's 0

Setup 10

• Order Status Messages for Outlets
• Order Outlets
• Service Outlets
• Delivery Location Areas
• Creating new Users

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Content Management 30

• Preview your content with Draft Mode
• Creating Versions for iRiS Guest Apps
• Media Library
• Weather Section and Widget
• Homepage Background Image

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Guest Centres 5

• Manage incoming Orders and Requests
• Replying to Messages from Guests
• Send a Message to all Guests
• Notification Manager
• Adding Users to the Order Centre

Displayed Errors 3

• [Guest Web] The details provided do not match our records. Please check and try again.
• [Mobile Dining] The details provided do not match our records. Please check and try again.
• No 'Place Order' button showing

FAQ's 1

• Updating your menu (POS)

Introduction 1

• Get to know the iRiS Guest Products

Displaying Content 6

• Content in the Side Menu and Homepage
• How Standard Content works in iRiS Guest
• How Outlet Content works in iRiS Guest
• How Static Content works in iRiS Guest
• Using Images in iRiS Guest

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App Styles 3

• What are App Styles?
• Colour configuration options
• Font configuration options

Apple Business Manager 5

• Set up an Apple Business Manager Account to distribute iRiS Apps
• Get Redemption Codes from Apple Business Manager
• How to Install iOS Apps with Redeem Codes
• Apple Business Manager - Purchasing Disabled for this Apple Id
• Creating a Developer account for the App Store

Troubleshooting Apps 2

• How to Restore your iPad with iTunes
• Enable Location Services for your Browser