Applies to   iRiS Manager | Guest Room | Guest Mobile | Guest Web | Mobile Dining 

No 'Place Order' button showing 

When trying to place an order, on the order review page, there is no 'Place order' button to create the order. 

How to fix this

This will occur when the Outlet does not have an 'Outlet Order form' assigned to the correct Outlet in 'Outlet settings, or Non-Verified Ordering is off.

You can confirm the issue by going to Settings > Outlet settings > Select Outlet > Non-Verified Guests
  • If your Outlet does have 'Outlet Order forms' assigned, but 'Non-verified Guests' toggled off, correct this and toggle On this setting.
  • If there are no 'Outlet order forms' assigned, contact support, who can assist you with adding the correct forms to your Outlet.

If you still need help

If you continue to see this error when trying to place an order, contact Support.