Portal FAQs

Getting Started with IRIS Portal
Getting Started with IRIS Portal With the IRIS Portal, you can create tickets, view and update existing tickets. But you can also find knowledge base artic...
Wed, 4 Jan, 2023 at 3:27 PM
How do I find help guides?
From the ‘Home’ or ‘Solutions’ tab,enter a search term and all related help guides and FAQs will show. Also lookout for any related help guides and FAQs whe...
Wed, 4 Jan, 2023 at 4:53 PM
How do I register for a support portal account?
A support portal account can be created two ways: Through the portal:  Visit https://support.iris.net  Select ‘Sign up with us’  Enter your name and em...
Wed, 4 Jan, 2023 at 10:42 AM
I’ve forgotten my password for the Support Portal, how do I reset it?
To reset your password for the support portal account, select “forgot your password?” on the login screen. To reset your GXP portal logon pleases visit this...
Wed, 4 Jan, 2023 at 5:19 PM