Portal FAQs

Getting Started with iRiS Portal
Getting Started with iRiS Portal With the iRiS Portal, you can create tickets, view and update existing tickets. But you can also find knowledge base arti...
Tue, 3 Oct, 2017 at 1:05 PM
How do I find help guides?
From the ‘Home’ or ‘Solutions’ tab,enter a search term and all related help guides and FAQs will show. Also lookout for any related help guides and FAQs whe...
Thu, 13 Jul, 2017 at 5:08 PM
How do I register for a support portal account?
A support portal account can be created two ways: Through the portal:  Visit https://support.iris.net  Select ‘Sign up with us’  Enter your na...
Tue, 28 Mar, 2017 at 4:01 PM
I’ve forgotten my password, how do I reset it?
To reset your password for the support portal account, select “forgot your password?” on the login screen. Enter your email address and select 'Rese...
Fri, 13 Mar, 2020 at 9:16 AM