IRIS Software Systems Ltd

Attaching relevant documents can help to process your ticket quicker. When creating a ticket, select ‘Attach a file’ at the bottom of the page.  Search f...

Being processed: We are working on providing you with a resolution.   Awaiting your reply: The request is waiting on input from you.  Escalated to Thi...

When you raise a ticket on the portal, you are given the option to select the ticket type and urgency, which helps to resolve the issue quicker,  a...