Why should I raise tickets on the portal instead of sending emails? : IRIS Software Systems Ltd

Why should I raise tickets on the portal instead of sending emails? Print

Modified on: Wed, 4 Jan, 2023 at 1:57 PM

When you raise a ticket on the portal, you are given the option to select the ticket type and urgency, which helps to resolve the issue quicker,

and offer documented solutions as you provide information.

By logging into the portal, you also have access to specific help guides and can check your ticket status.

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