Guest Centres

The Guest Centre is where the Orders and Requests are stored, learn how to manage and update your guests on the status of their orders, as well as respond to guests with 2-way messaging.

Manage incoming Orders and Requests
Order and Service Centres store incoming Order and Service Requests, and you can provide controls so staff can interact with orders to update guests with Pr...
Mon, 18 May, 2020 at 12:43 PM
Replying to Messages from Guests
By default your Property will only have 1-way Messaging activated, so if you want to enable 2-way Messaging to allow your guests to reply to your Order upda...
Mon, 18 May, 2020 at 12:43 PM
Send a Message to all Guests
With GXP you can send messages out to individual Rooms for checked in Guests, or multiple Rooms and it has a free text Subject and Message field to enter an...
Mon, 18 May, 2020 at 12:44 PM
Adding Users to the Order Centre
Applies to iRiS Manager | Guest Room | Guest Mobile |Guest Web | Mobile Dining   Overview If you have a user which is unable to view and manage the ord...
Tue, 9 May, 2023 at 9:38 AM
Staff Ordering
Applies to  IRIS Manager | Guest Room | Guest Mobile | Guest Web | Mobile Dining  The Staff Ordering feature allows members of staff to place orders vi...
Wed, 12 Jul, 2023 at 3:30 PM