Item Attributes are a great way to highlight important features of an Item, such as dietary preferences, spice level, or allergen warnings. 


Creating Item Attributes in GXP

To create and configure Item Attributes:
  1. Go to your Property in GXP
  2. Navigate to Content Management > Item Attributes
  3. Click + Create New Item Attribute at the top
  4. Enter an "Internal Name" and "Display Name" names (e.g., "Allergy Information" or "Spice Intensity")  
  5. Select the Multi-Select type so that Items can be lebelled with multiple Item Attribute Options (e.g., "Gluten, Dairy, Nuts" or "Mild, Medium, Hot")
  6. Click Save to start adding Item Attribute Options 
  7. Add as many Options as needed, then click Save.

Example

A “Dietary” Item Attribute might include Options like:
  • Vegan 
  • Vegetarian 
  • Meat 
  • Pescatarian 

Assigning Attributes to Items

Once Item Attributes are created, you can assign them to specific menu Items:
  1. Navigate to Content Management > Items
  2. Use the search bar to locate the desired Item
  3. Scroll to the bottom of the Item page
  4. Click + Add Attribute, then select the relevant Item Attribute and its Option(s) to apply.  
  5. Publish a Live Verion: Setup > Versions > click Add New Version > select Make Live and click Create
These attributes can now be used for filtering on the guest facing page.

How Attributes Display to Guests

On Guest Web ( browser-based ordering)

  • If the “Display attributes filter to guests” setting is enabled in GXP > Outlet Settings, and at least one item in the Outlet has Item Attributes applied, a Filter button will appear at the top of the Outlet page.  
  • Clicking the button opens a side drawer that lists all available Attribute Filters (e.g., Dietary, Spice, Allergens).  
  • Guests can select one or more values within each filter (e.g., Vegan, Mild) to narrow down the item list.  
Example:
Selecting “Vegetarian” under the Dietary filter will update the Outlet menu to show only items tagged as Vegetarian.

Real-Time Feedback

  • The Filter button displays a badge showing the number of active filter values.  
  • Items update in real time when the drawer is closed using “Apply”, the X, or by clicking outside the drawer.  

In progress - Hide Unclassified Items Toggle

  • The drawer includes a “Hide Unclassified Items” toggle.
This determines whether to show items that don’t have any attribute values related to the selected filters.  
Example:
If “Mild” is selected in the Spice filter, but Buffalo Wings has no Spice attribute:
  • Toggle ON (Hide unclassified items): Buffalo Wings will be hidden.  
  • Toggle OFF (Show unclassified items): Buffalo Wings will still be displayed.  
By default, unclassified items are shown.

Persistent While Browsing

  • Filters remain active while the guest browses within the same Outlet. 
  • Filters are cleared when: 
    • A new Outlet is opened 
    • An order is successfully completed (except when using an Open Tab)