Applies to   iRiS Manager | Guest Room | Guest Mobile | Guest Web | Mobile Dining 


When it is time to update your digital menu with the new dishes or pricing, a few steps are required for these changes to appear for guests to see. This guide will walk you through these steps and how to publish these changes for your guests to view.


TABLE OF CONTENTS


Step 1: Configuring Items

A sync from your POS will create items that appear in IRIS Manager. If you are not connected to a POS system (Non-Integrated Ordering), you can create Items manually on our platform. 


IMPORTANT Only items that have been populated from a sync will work with a POS enabled system.


See the following guides for configuring items for:

Step 2: Request a Sync


This step is not required for Non-Integrated outlets


A sync is required with your POS for the item changes to appear in GXP:

  1. Navigate to Content Management >FnB Menu in the sidebar of the platform
  2. Select the Menu you wish to update
  3. Select the POS Setup tab
  4. Scroll down to the bottom and select Sync Now
  5. Review the sync status by navigating to the POS Sync Status tab
If you find that you are not authorised to view this page, you will need to request a Sync through your designated Corporate support team.


Do not change the settings on this page, as this can remove all items from the menu.


Step 3: Adding new items

        1. Navigate to Content Management > Food & Beverage in the platform's sidebar

        2. Select the Outlet

        3. Then select the Section

        4. Select the Category you wish to add your new items to, e.g. Mains (see below as an example): 

 

        5. Click 'Add Existing Item', and a pop-up box will appear. This is where you can assign the items to the Category

        6. Search for the items you wish to add using the search box highlighted in red below, then click on the item you wish to assign to the category so it transfers into the right-hand column

        7. Click Save to add items to the Category



Tip: Check if the item is set to visible - Making an Item Visible.


Step 4: Hiding/Removing Items

  1. Navigate to Content Management > Food & Beverage 
  2. Select Outlet > Section > Category
  3. Select the Item
  4. Make the item not visible by switching the toggle 'Is Visible' to the left, turning the icon red
  5. Save Changes


Step 5: Price changes

Does not apply to Non-Integrated Outlets - See Updating Prices for Non-Integrated Outlets.


Prices are inherited from the item in POS and will appear as read-only, so they cannot be changed in IRIS. To change the price of an item, ensure the price is correct in POS and perform a sync from POS into IRIS (following Step 2 above).

After the sync, the price will automatically update (in draft view) and reflect the price provided by the POS. 


Step 6: Publish changes

Making Content Management changes to IRIS are not automatically visible on the Guests-facing web page. To make the changes visible, a Live Version must be created: 

  1. Navigate to Content Management > Versions
  2. Select 'Draft Version' > review the Draft version of the menu

  3. Finally, create a Live Version: click + Add New Version > tick Make Live > press Create - Versioning a Property


For more information