A support portal account can be created two ways:

  1. Through the portal: 
    1. Visit https://support.iris.net 
    2. Select Sign up with us 
    3. Enter your name and email address and complete the Captcha test 
    4. Check your email for a verification email (if you do not see this email, check your spam folder) 
    5. Select the link which will take you to a page to create a password 
  2. Through email: 
    1. Email Support@iris.net
    2. Check your email for a verification email (if you do not see this email, check your spam folder) 
    3. Select the link which will take you to a page to create a password