Learn how to setup your Outlet for either Product Orders or Service Requests using 2 Section types.


iRiS Guest supports multiple Outlets being supported for your guests to browse and buy. It's important to note you cannot cross over Outlet types, so if you create an Order Outlet you can only add Product Items to the Outlet and this utilises the Cart, and for Service Outlets they only accept Service Requests. You can add Information or Direct Content Items to the Outlets, but not crossover the Product and Service Item types. To start you need to create the Outlet Content Section.


  1. Navigate to your Property in GXP, and go to Content Management > Sections.
  2. At the top click on + Add New Section
  3. Provide an Internal Name and Display Name
  4. Choose an Icon that will be displayed in the Side Menu in iRiS Guest
  5. Set the Type as Outlet Content
  6. Choose either Order or Service in the Outlet Type dropdown
  7. Set the Is Visible toggle to Yes
  8. Scroll to the bottom and click on + Add Outlet and choose your Outlet(s)


On Saving, this will now display your Outlet Content Section in the Side Menu and sits alongside the Standard, External, or Web Section types. For the Outlets to work in iRiS Guest, Interactive Sections need to be created, and they will automatically pair with the Outlet Section you've created. To start:


  1. Navigate to your Property in GXP, and go to Content Management > Sections.
  2. At the top click on + Add New Section
  3. Provide an Internal Name and Display Name
  4. Choose an Icon that will be displayed in the Outlet in iRiS Guest
  5. Set the Type as Interactive Content
  6. Set the Is Visible toggle to Yes
  7. Scroll down and look for the details area, and click on + Add Outlet and choose your Outlet(s)
  8. Add the Categories that are connected to your Outlet. (If they don't appear here, find your Categories and connect them to the Outlet)


Once Saved, you can see the Outlet Content Section that sites in the Side Menu (Food & Drink) and the Interactive Sections appear in the Outlet (Starting from Breakfast)


To re-order your Interactive Sections navigate over to Content Management > Sections and click on the down arrow expander for your Outlet Section to reveal the nested Interactive Sections.



You should now be able to create content for Outlets, pair your Categories with Product or Service Request Items in, and view in Draft mode before you publish your Live Version.